Literature

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2019

Faucet E- catalogue(1/2)

1.69MB PDF format

2019

Faucet E-catalogue(2/2)

1.69MB PDF format

2019

Bathroom Pendant E-catalogue

11.76MB PDF format

2019

Basin & Kitchen Ventilator E-catalogue

9.18MB PDF format

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2020

Bobao decoration project case reference

5M

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2019

Bobao Installation Instructions

1MB PDF format

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FAQS

Common Questions

[ Ceramics ]

How can I get one brass faucet as a sample?

Pls contact us and tell us the item you need.We will make a PI for your payment. After payment received, products will be delivered.

[ Ceramics ]

How can I get a quotation?

You can send us inquiries directly and let us know what you are interested in.

[ Ceramics ]

I have my own R&D Department and faucet designs. Can you make production according to my design?

Yes. OEM and ODM are welcome. Pls send us your original design files. We will protect your patents, too.

[ Ceramics ]

How about payment ?

At beginning cooperation, T/T, Paypal, etc. Of course, you can directly place the trade assurance order in Alibaba.

[ Ceramics ]

What is the shipping port?

We ship the goods via Ningbo,  Shanghai, Shenzhen, Foshan, Tianjin, Qingdao port or as you like.

[ Ceramics ]

How about your price?

Our price is neither expensive nor cheap.Generally speaking, quality is better than price.

[ Ceramics ]

How about your products quality?

We cannot answer to you from our side. But our customer said to us our product quality is good. After you use it, you will more understand our quality.

[ Ceramics ]

Are you a factory?

Yes. We are sanitary ware factory, we only focus on excellent sanitary ware.

[ Ceramics ]

How does your factory do regarding quality control?

"Quality is priority.''Our inspector QC will check the goods in every procedure and modify the parts once they find any problems from them. For our salesman will also check our goods and take photos for every procedure for our client to confirm.

[ Ceramics ]

Where is your factory?

It's located in Taizhou City,Zhejiang Province,China.

[ Ceramics ]

What's your main products?

Our products cover Kitchen Faucets,Shower Faucets,Bathtub Faucets,Basic Faucets,ABS Faucets,Bathroom Pendant,Bathroom Accessory,Sink and Wash Hand Basin.

[ Ceramics ]

How about the quality control and warranty?

We attach great importance to quality control and 1 year for product, 3 years for cartridge.

[ Ceramics ]

Are you a factory or trading company?

Factory.Our products are popular in domestic market and sell well in many countries and regions all over the world.

[ Ceramics ]

What is your MOQ?

We have no MOQ limited for the sample order and trail order.

[ Ceramics ]

What is your terms of packing?

The goods will be packed with plastic bag and inner box,then put into outer carton.We can provide customized package.

[ Ceramics ]

What are your terms of payment?

T/T,L/C,Paypal,Cash and trade assurance order in Alibaba.

[ Ceramics ]

Can your factory print our brand on the product?

Our factory can laser print customer’s logo on the product with the permission from customers.
Customers need to provide us a logo usage authorization letter to allow us to print customer’s logo on the products.

[ Ceramics ]

Can we use our own logo on the faucet and packing?

Yes,OEM is acceptable..Please send email to us for more details.

[ Ceramics ]

How can I get one faucet as a sample?

Pls contact us and tell us the item you need.We will make a PI for your payment. After payment received,products will be delivered.

[ Ceramics ]

Can we use our own shipping agent?

Sure.

[ Ceramics ]

How can I get samples?

The samples could be sent by UPS, FedEx or DHL or other international express you would like.

[ Ceramics ]

Is your able to design our own package?

We are willing to help our customers to design their package box with their own logo.

[ Ceramics ]

How can I get the product quotation?

Just leave us with your purchase requirements and we will reply you within 24 hour on working time. And you may contact us directly by Trade Manager. Every message will be replied.

[ Ceramics ]

Can we get some faucet samples for test?

Sure, faucet Samples are always available for you. but you have to pay for the sample charge and freight charge.

[ Ceramics ]

Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

[ Ceramics ]

What kind of a company we are?

We are manufacturer located inTaizhou China.
We were gainning good reputation among our customers for our professional,warm and thoughtful service.

[ Ceramics ]

How long is the warranty period?

1 year for whole set, 3 years for cartridge.

[ Ceramics ]

Which kind of material you use?

Mostly us use 59 brass, and some parts use high quality stainless steel and zinc alloy.

[ Ceramics ]

How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

[ Ceramics ]

What kind of service you can supply?

Firstly, we supply our goods with good quality and reasonable price. Secondly, we supply purchasing of the other bathroom products which clients need. Thirdly, we supply inspection service for clients. Fourthly, we supply loading and exporting service for clients.

[ Ceramics ]

What is your terms of packing?

Usually, we pack our goods in neutral cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

[ Ceramics ]

What is the price of shipping?

Depending upon the port of delivery, prices varies.

[ Ceramics ]

How could I get a sample?

If you can not buy our product in your local area, we will ship a sample to you. You charged a sample price plus all related shipping costs. Express delivery charge depends on the quantity of thesamoe

[ Ceramics ]

When can I get the price?

Usually we quote within 24 hours after we get your inquiry

[ Ceramics ]

How does your factory do regarding quality control?

All the products will be 100 checked before the shipment

[ Ceramics ]

Are you a factory or trading company?

We are a factory, we can guarantee our price is first-hand, very cheap and competitive

[ Ceramics ]

How far is the nearby airport and railway station?

From Luqiao airport is about 40 Minutes From Taizhou Railway Station is about 1h

[ Ceramics ]

What’s your package?

In standard export cartons, but could be designed as your request.

[ Ceramics ]

Could you offer us samples?

Yes, generally, sample for 1~2pcs, and the charges will be paid by buyers .

[ Ceramics ]

Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

[ Ceramics ]

Can your factory print our logo/brand on the product?

Our factory can laser print customer’s logo on the product with the permission from customers. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

[ Ceramics ]

How long is the warranty period?

1 year for whole set, 3 years for cartridge.

[ Ceramics ]

Do you test all your goods before delivery?

Yes, we have 100% test before delivery

[ Ceramics ]

Could you put our logo on the packing?

Yes, we can.

[ Ceramics ]

What is your terms of delivery?

EXW, FOB, CFR, CIF, DDU.

[ Ceramics ]

I want to resell your faucets on Amazon. Can you send fauctes to Amazon warehouse?

Yes. Pls let us know Amazon warehouse address and other details when you place the order.
[ Ceramics ]

How long is the lead time?

Normally it takes 1-3 weeks after receive deposit. (Actually it depends on the quantity of order)

[ Ceramics ]

Which areas do you export?

Our main market is in South Europe, East Europe, West Europe, South America, Middle east, Asia and Africa.
[ Ceramics ]

What’s your payment terms?

Paypal ,T/T, L/C

[ Ceramics ]

What is you MOQ

Usually we don't limit the MOQ, Support our partners can be easy to get order and check quality.

[ Ceramics ]

Can your factory print our logo/brand on the product?

Our factory can laser print customer’s logo on the product with the permission from customers.Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.

[ Ceramics ]

Can I get a sample?

Of course, the customer has to bear the cost of the sample and freight, but we will deduct the cost of the sample when placing a large order.

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